Sr Director Food & Beverage

Job Description Summary The Senior Director of Food and Beverage is responsible for the strategic design and development of all food and beverage activities for Topgolf USA, which consists of our 100+ venues. The Senior Director should create an environment that encourages innovation, collaboration with business line leaders, and consistent execution.

Job Responsibilities

• Lead the Overall F&B Vision and Strategy - Develop the short-term and long-term F&B vision and objectives in collaboration with business line leaders and marketing. Utilize player insights and our existing “F&B DNA” in order to continuously evolve the F&B offering.
• Demonstrate People Leadership - Engage, coach and develop team members to their fullest potential while demonstrating and embracing our core values.
• Research and Develop New Offerings - Lead the internal food and beverage process and committee responsible for menu-related decisions including menu item creation and selection. This applies to our walk-in guest menu and our special events menu. Study market trends, strategies and operations of other successful restaurant and entertainment concepts to create and maintain a competitive and visionary culinary and beverage strategy. Quarterback our beverage agency relationship and optimize the use of supplier funding.
• Maintain affiliations with culinary institutes, restaurants, agencies, suppliers and associations.
• Partner with supply chain, F&B quality assurance, supplier partners and vendors to ensure continuity of supply, quality of product, and successful partnership alliance.
• Partner with our finance and revenue management teams to help enhance cost controls and establish pricing tiers for menu items
• Working with the Player Insights team, conduct focus groups to evaluate gaps in menu offerings, current/future menu innovation and impact of menu item engineering
• Oversee new menu training and rollout strategies that align with operational goals and simplifications

Critical Skills & Experience Requirements

• Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field preferred
• 12+ years Proven experience in a senior leadership role within the food and beverage industry.
• 5+ years Current experience as a senior leader in a recognized Food and Beverage program for a multi-site organization

Critical Skills

• Demonstrated track record of producing business-driven growth programs from concept to execution
• Strategic thinker with the ability to see the global picture and build for the future F&B strategy of the brand
• Excellent communication skills, both written and verbal
• Excellent team building skills, interpersonal skills, and proven leadership ability
• Excellent problem-solving and analytical capabilities, with the ability to manage multiple priorities while meeting deadlines
• Impeccable organizational skills and attention to detail
• Comfortable with ambiguity, particularly in a fast-paced growth environment
• Ability to be a grass roots leader, with a hands-on approach to delivering desired results

Travel Requirements Approximately 25% travel

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.