Project Manager

We are seeking a highly organized, strategic, and proactive Project Manager to oversee the design, fabrication, and delivery of fast-paced, creative projects. Reporting to the Project Director, this client‑facing role drives the strategic planning and execution of every stage of the project lifecycle.

As the primary point of contact for clients, the Project Manager builds long-term partnerships while aligning clients, internal teams and external vendors to deliver projects on time, within budget, and to the highest standards of quality. This role oversees all phases of production, from intake through installation, managing shifting scopes and timelines, and aligning client goals with in-house capabilities where feasible.

Project Managers lead a dedicated team, including Production Managers and Lead Technical Designers, and support new business efforts through client outreach. The ideal candidate works well under pressure, brings a positive, goal-oriented mindset, and has a strong focus on delivering exceptional results.

Salary Range: $80,000 - $110,000 (Dependent on experience)

• Serve as the primary client liaison and account lead, managing relationships throughout the project lifecycle with responsive communication, scheduling, and creative problem-solving
• Intake new project assignments from the Project Director, quickly developing estimates, schedules, production plans, and leading project kick-off meetings
• Translate client goals into clear, actionable instructions, ensuring alignment with design intent, production capabilities, and overall shop capacity
• Collaborate with third-party professionals - including contractors, engineers, regulatory agencies, tradespeople, AV specialists, riggers, and logistics providers
• Develop and manage project estimates, budgets, schedules, and material usage projections, coordinating with the Purchasing Coordinator and Bookkeeper as needed
• Proactively manage client expectations, provide transparent updates, and secure critical approvals to avoid delays or unplanned changes
• Support clients through all stages of production - from sourcing, prototyping, sampling, production, quality control, and logistics such as crating, shipping, pickups, and installation
• Coordinate across departments (design, fabrication, machine, metal, paint, soft goods, print) and vendors to align project deliverables, timelines, and responsibilities through clear documentation and communication
• Direct Production Managers and Lead Technical Designers on larger, high-impact, and complex projects to ensure smooth execution across departments
• Actively support peers across departments to keep production moving smoothly
• Track scope, design, and schedule changes while maintaining organized, accessible files across project platforms
• Prepare post-project surveys and analysis to guide project reviews and process improvements
• Maintain strong client relationships to support repeat work, referrals, and long-term partnerships
• Manage project financial performance to meet or exceed revenue targets

Requirements

• Bachelor's degree in design, architecture, or related creative field preferred
• 3+ years of project management experience in fast-paced creative production workshops
• Proven ability to deliver projects that meet client expectations while maintaining schedule, budget, and profitability
• Certifications in related fields is a plus (PMP or equivalent)
• Proficiency in project management related software and tools
• Strong knowledge of materials, hardware, production methods, and vendor management
• Proficiency in Adobe Creative Suite
• Expert level knowledge of MS Office suite, especially Excel
• Working knowledge of AutoCAD, SolidWorks, or Rhino a plus
• Ability to read, interpret, and work from shop and architectural drawings
• Excellent communication skills, both written and verbal
• Highly organized and detail-oriented, with strong time management and multitasking abilities
• Maintains a calm, solution-driven attitude in fast-paced, high-pressure environments
• Collaborative team player with the ability to work cross-functionally across departments
• Must be flexible and adaptable, with a willingness to work occasional extended hours, including overnight, and weekends, when necessary
• Must be professional, punctual, and dependable, with a strong sense of accountability
• Must be eligible to work in the U.S

Benefits

• Employee Health Insurance. Three plans are available after a two-month waiting period
• (401k) After one year of employment, up to 4% of the salary matched.
• Profit-sharing of up to 5% of salary after 1 year of employment
• Up to 80 hours PTO per year
• Up to 40 hours of sick leave per year
• 6 Paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Life, short-term, and long-term insurance
• Paid Family Leave