Risk/Fraud Lead

About usEther.fi is one of the largest crypto companies in the world, with over $10B in assets under management and a team of ~30, almost entirely technical staff. We ve been profitable since day one and are focused on building real consumer financial applications.We believe the future of finance is true on-chain banking. Our products — Stake, Liquid, and Cash — let users earn yield through DeFi strategies and spend their assets globally through our credit card program. You can view our growth publicly on Dune.As we scale our financial products, maintaining world-class fraud/risk defense is core to protecting our users and the long-term health of our card program.Position overviewWe re looking for a strategic and data-driven Fraud & Risk Lead to own end-to-end fraud operations for our global credit card program. This is a highly hands-on role with strong ownership: you will monitor fraud in real time, build and tune rules, stop card-testing attacks, manage disputes, run investigations, and define the operational processes that keep our card program safe.You will collaborate closely with our engineering teams to improve card approval rates, reduce false positives, and build thee fraud detection systems. You will also collaborate with the CX team as well to handle user-frictions related with fraud issues.What you ll doBuild real-time fraud monitoring, alerts, and incident responseLead strategies to improve bad user/behaviour detection and mitigation.Detect and mitigate card testing, merchant abuse, friendly fraud, and BIN-level attacksDetect and prevent malicious behaviours of users within ether.fi ecosystemRun deep root-cause analysis on fraud events and lead corrective actionWrite internal SOPs for investigations and operational/CX workflowsWhat we are looking forPassion for fraud/risk prevention and high ownershipExceptional analytical abilities, with a talent for identifying hidden patterns and trends within complex transaction dataStrong domain expertise in card/payment fraud: card testing, merchant abuse, friendly fraud, BIN attacksHands-on experience building and tuning fraud rulesPractical programming skills to build the tools and operate with assistance from Engineering teamsComfortable analyzing data using SQLExperience managing chargebacks and disputes end-to-endStrong written, oral, and interpersonal skills a must including the ability to explain and/or present analysis to drive cross-team decisions6+ years experience in card fraud or risk operationsPlus if you haveWorked at a fintech, neobank, or issuer processorExposure to web3/crypto-related fraud patternsExposure to consumer fraud patternsBuilt or scaled early-stage fraud operations teamsPerks and benefitsCompetitive salary, performance-based incentives, and token allocation grantOpportunity to own fraud defense for multi-billion dollar productsHealth, dental, and vision insuranceGlobal team with opportunities for travel across our 3 offices4 weeks work-from-anywhereCompany events and team-building off-sitesWhen applying, mention the word CANDYSHOP to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they are human RMzQuMTQxLjE5NS4yMjUM