Recruiter (Operations)

About The Company Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe, revolutionizing the way people buy, sell, and discover their favorite items. By seamlessly blending community, entertainment, and e-commerce, Whatnot creates a unique marketplace experience tailored to diverse interests, including fashion, beauty, electronics, collectibles such as trading cards and comic books, and even live plants. With a dynamic, remote co-located team and hubs across the US, UK, Germany, Ireland, and Poland, Whatnot is committed to building the future of online marketplaces. As one of the fastest growing marketplaces, the company is driven by innovation, community engagement, and a passion for enabling individuals to turn their passions into thriving businesses. Stay updated with Whatnot’s latest developments through our news and engineering blogs as we continue to expand and redefine the online shopping landscape.

About The Role We are seeking a dedicated Recruiter to join our Operations teams, including Customer Experience, Trust & Safety, and Fraud. In this role, you will have the opportunity to lead high-volume hiring efforts for critical roles, partnering closely with hiring managers and business leaders to influence hiring strategies and align recruitment priorities with organizational goals. Your responsibilities will include sourcing top talent through innovative channels, managing the full recruitment cycle from sourcing to closing, and building scalable, repeatable processes that support our rapid growth. You will also play a key role in developing compelling job descriptions, refining screening rubrics, and providing feedback to improve the candidate experience. As a mentor within the recruitment team, you will share best practices and foster a culture of continuous improvement. Your efforts will contribute to building a diverse, inclusive workforce that drives the company's success and supports its mission to connect communities through innovative commerce experiences.

Qualifications

• Minimum of two years of full-cycle high-volume recruiting experience, preferably within Operations teams such as Customer Experience, Trust & Safety, or Fraud
• Proven ability to manage multiple roles simultaneously in fast-paced environments
• Strong sourcing skills with a passion for building relationships with passive candidates
• Data-driven mindset with the ability to measure pipeline health and set realistic hiring expectations
• Ownership mentality, comfortable managing multiple priorities and working in a rapidly evolving startup environment
• Exceptional candidate experience skills, with a focus on providing a human and respectful hiring process
• Experience in developing and refining job descriptions, screening rubrics, and interview guides
• Commitment to diversity and inclusion, employing creative and traditional methods to attract diverse talent
• Ability to mentor peers and contribute to a culture of continuous improvement within the recruiting team
• Location within commuting distance of one of our hubs in New York, San Francisco, Los Angeles, or Seattle is preferred

Responsibilities

• Lead high-volume recruiting efforts for critical operational roles, ensuring timely and quality hires
• Partner with hiring managers and business leaders to develop effective sourcing strategies and hiring plans
• Source, screen, interview, and manage candidates through the entire recruitment process
• Experiment with and implement innovative sourcing channels beyond traditional platforms like LinkedIn
• Develop compelling job postings and refine interview rubrics in collaboration with hiring managers
• Gather and analyze candidate feedback to continuously improve the recruitment experience
• Mentor and share best practices with peers to elevate the overall recruiting function
• Standardize and improve scalable recruiting workflows to support company growth
• Promote diversity and inclusive hiring practices across all stages of recruitment
• Maintain accurate and timely recruitment data, ensuring transparency and accountability

Benefits

• Flexible Time Off Policy and Company-wide Holidays, including spring and winter breaks
• Comprehensive health insurance options covering Medical, Dental, and Vision
• Support for Work From Home arrangements, including a home office setup allowance
• Monthly allowances for cell phone and internet expenses
• Care benefits, including monthly allowances for food and wellness
• Annual childcare allowance to support working parents
• Lifetime benefits for family planning, such as adoption or fertility expenses
• Retirement plans, including 401(k) with employer match up to 4% in the US and pension plans internationally
• Monthly allowance for employee engagement with the Whatnot app
• Paid parental leave of 16 weeks, with a gradual return to work period, aligned with country-specific leave policies

Equal Opportunity

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability, or any other protected characteristic. We believe that fostering a diverse workforce enhances our innovation, culture, and overall success. All qualified applicants will receive consideration for employment without regard to any protected status.