Head of People

Head of People & Culture Location: Dallas, Texas

Reports To: Chief Operating Officer

Department: People & Culture

Employment Type: Full-Time, Exempt

About Nuuds nuuds exists to make millennial women feel confident in what they wear and to make their lives easier. We serve women who feel uncomfortable in their skin and want to feel good again. We create confidence through perfectly-fitted clothing that makes millennial women feel incredible, building a sustainable, profitable business driven by customer obsession and operational excellence.

At nuuds, we're redefining basics by creating clothes that actually fit real people and make them feel confident. We're growing fast and building a team that's as thoughtful, real, and bold as the brand itself. As a lean team with ambitious plans for continued growth, we understand that our people are the foundation of everything we build.

The Opportunity As Head of People, you'll be the architect of nuuds' people-first culture, ensuring we maintain our core values and inclusive environment as we scale toward our revenue targets and beyond. This role demands a strategic people leader who can balance the urgency of recruiting top talent with the thoughtfulness required to build sustainable HR operations and culture.

You'll fully own and execute the complete employee lifecycle—from attracting exceptional candidates who embody our core values to creating development opportunities that help our team members thrive. Serving as sole People leader, working directly with our CSO and leadership team, you'll implement our newly adopted EOS (Entrepreneurial Operating System) framework while building people operations that support our ambitious growth trajectory.

This is a unique opportunity to shape the people foundation of a rapidly scaling fashion brand that genuinely cares about making both customers and employees feel confident and supported.

Key Responsibilities Full-Cycle Recruiting Excellence

• Lead comprehensive recruiting strategy for roles across brand, marketing, operations, product, and customer experience teams
• Collaborate with hiring managers to forecast hiring needs aligned with quarterly ROCKS and annual growth plans
• Create compelling role descriptions that authentically reflect nuuds' tone, mission, and core values
• Build proactive pipelines of high-quality candidates through sourcing, networking, industry partnerships, and creative outreach
• Own the complete candidate experience from initial outreach through offer acceptance, ensuring speed, thoughtfulness, and brand alignment
• Identify and implement recruiting tools, systems, and best practices that enable smarter, faster hiring at scale

Hands-On People Operations

• Serve as the sole owner of People & Culture operations in our current stage
• Manage day-to-day HR needs including payroll coordination, benefits administration, PTO tracking, compliance, and employee questions
• Own onboarding logistics, office organization, team moments (birthdays, lunches, culture touchpoints), and internal communications
• Ensure the Dallas HQ is a welcoming, well-run environment that reflects nuuds’ values
• Build lightweight systems and processes that scale, without over-engineering

People & HR Excellence

• Maintain compliance with employment laws and manage comprehensive HR documentation and processes
• Serve as primary resource for team questions around policies, PTO, benefits, and general employee support
• Partner with leadership team on performance feedback, development planning, and Culture Index implementation
• Support seamless onboarding experiences that immerse new hires in nuuds' culture and core values
• Manage thoughtful off-boarding processes that maintain positive relationships and gather valuable feedback
• Implement and optimize HR systems that support our growth to 50+ employees by 2028

Culture & Employee Experience Leadership

• Champion and maintain nuuds' people-first culture as we scale rapidly
• Integrate our six core values ("You Can Sit with Us," "Don't %#@! The Customer," "Do the Right Thing - Even When It Sucks," "Somebody Has to Be the Best," "Forward, Always Forward," "Success & Failure Are Not Emotional") into all people practices
• Partner with leadership on EOS People Component implementation, including GWC assessments and People Analyzer tools
• Design and execute team culture initiatives that reinforce our inclusive, high-performance environment
• Create employee recognition and development programs that align with our growth objectives

Strategic People Planning

• Collaborate with executive team on strategic workforce planning that supports revenue and operational goals
• Analyze team composition and skills gaps to inform hiring priorities and development initiatives
• Support Culture Index integration to optimize team dynamics and role placement
• Partner with finance team on compensation strategy, benefits optimization, and people-related budget planning
• Lead initiatives that improve employee engagement, retention, and overall team satisfaction

Performance & Development Management

• Collaborate with managers on performance feedback systems and development planning frameworks
• Implement career pathing and growth opportunity structures aligned with company scaling
• Support Leadership team with difficult conversations, performance improvements, and team optimization
• Create learning and development programs that enhance both individual and organizational capabilities
• Partner with managers to ensure consistent application of people practices across all departments

What You Bring Required Experience & Skills

• 5-7 years of experience in recruiting and HR, with proven track record of hiring exceptional talent in fast-growth environments
• Experience working in startup, scale-up, or fast-paced environments where you've balanced strategic planning with hands-on execution
• Strong understanding of HR fundamentals: compliance, benefits administration, employee relations, and talent acquisition
• Demonstrated ability to build and maintain positive candidate and employee experiences
• Experience with HR systems and tools (bonus points for Gusto familiarity)
• Bachelor's degree in Human Resources, Business, Psychology, or related field

Strategic & Operational Excellence

• Proven ability to forecast hiring needs and create scalable recruiting processes
• Experience implementing people operations that support rapid organizational growth
• Strong project management skills with ability to manage multiple priorities simultaneously
• Understanding of employment law compliance and risk management
• Experience with performance management systems and employee development programs

Leadership & Personal Qualities

• Inclusive Leadership: You actively create environments where everyone belongs (core value: "You Can Sit with Us")
• Customer-Centric Mindset: You understand that great employee experiences create great customer experiences (core value: "Don't %#@! The Customer")
• Integrity-First: You choose transparency and fairness over convenience (core value: "Do the Right Thing - Even When It Sucks")
• Excellence Pursuit: You're committed to building best-in-class people practices (core value: "Somebody Has to Be the Best")
• Action-Oriented: You bring solutions and move initiatives forward (core value: "Forward, Always Forward")
• Data-Driven: You use metrics to guide people decisions without emotional attachment (core value: "Success & Failure Are Not Emotional")

Communication & Relationship Skills

• Exceptional communication skills with ability to connect authentically with candidates and employees at all levels
• Strong interpersonal skills with natural ability to build trust and rapport quickly
• Detail-oriented with strong organizational and follow-through capabilities
• Comfortable having difficult conversations with empathy and professionalism
• Ability to maintain confidentiality and handle sensitive situations with discretion

Industry Knowledge (Preferred)

• Experience in fashion, e-commerce, consumer brands, or retail environments
• Understanding of creative industry talent acquisition and team dynamics
• Familiarity with Culture Index or similar behavioral assessment tools
• Experience with EOS or similar business operating systems
• Knowledge of remote/hybrid workforce management

What We Offer Competitive Compensation Package

• Performance-based annual bonus tied to hiring success and team satisfaction metrics
• Comprehensive health, dental, and vision insurance

Professional Growth & Impact

• Opportunity to build people operations from the ground up in a high-growth environment
• Direct partnership with executive team on strategic people initiatives
• Professional development opportunities and EOS framework training
• Exposure to all aspects of scaling a fashion retail business

Employee Experience & Perks

• 30% discount on nuuds and tones products
• Early access to product launches
• Collaborative, supportive work environment in Dallas HQ
• Opportunity to directly impact company culture and employee satisfaction
• Fast-paced environment where you'll grow professionally while helping others thrive

How To Apply Ready to help build a people-first culture that supports both individual growth and company success? We want to hear from you.

Please submit:

• Your resume highlighting relevant recruiting and HR experience
• A cover letter explaining your passion for people operations and how you align with nuuds' core values
• Examples of successful hires you've made or people initiatives you've led
• References who can speak to your ability to build positive