Talent Acquisition Partner

About The Company USAA is a leading financial services organization dedicated to serving the military community and their families. Our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. With a strong commitment to integrity, loyalty, honesty, and service, USAA strives to be the preferred provider for those who serve and protect our nation. We foster a culture of innovation, inclusivity, and continuous growth, ensuring our employees are equipped to meet the evolving needs of our members. Our comprehensive benefits and supportive work environment make USAA a desirable employer for professionals seeking meaningful careers in the financial sector.

About The Role We are seeking a dedicated mid-level Talent Acquisition Partner to join our dynamic team at USAA. In this full-cycle recruiting role, you will be responsible for developing and maintaining strategic relationships with hiring leaders, candidate pools, peer partners, and third-party vendors to fulfill our staffing needs. Your primary focus will be on proactively sourcing diverse talent, developing innovative recruitment strategies, and managing the entire hiring process from candidate engagement to offer acceptance. This role requires a collaborative approach, leveraging industry best practices and sourcing tools to attract top talent aligned with USAA’s values and operational goals.

This position is based in our San Antonio, TX office, requiring an in-office presence of four days per week. Relocation assistance is not available for this role. You will play a key role in building a robust talent pipeline, ensuring compliance with all regulatory requirements, and supporting our commitment to diversity and inclusion initiatives.

Qualifications The ideal candidate will possess a bachelor’s degree or equivalent work experience, with at least four years of progressive experience in staffing, human resources, or account management, including knowledge of employment laws and recruiting methodologies. Demonstrated expertise in full-cycle recruiting, sourcing strategies, and applicant tracking systems is essential. Proficiency in Microsoft Office and sourcing tools, along with a strong understanding of employment policies and regulations, is required. Candidates should also have excellent communication, negotiation, and relationship-building skills to effectively engage with candidates and internal stakeholders.

Responsibilities

• Identify and build community partnerships to generate a diverse pool of candidates aligned with USAA’s hiring and program objectives.
• Develop and implement creative sourcing strategies to proactively identify and attract talent for open positions.
• Manage the full life cycle of recruitment, including job posting, screening, interviewing, and offer negotiation.
• Partner with internal and external stakeholders to establish community networks supporting military, diversity, and college hiring initiatives.
• Maintain accurate and timely updates within the Applicant Tracking System (Workday), ensuring compliance with all federal, state, and regulatory requirements.
• Create compelling job descriptions that differentiate USAA from competitors and attract high-quality candidates.
• Maintain high-touch communication with candidates throughout the hiring process, providing a positive experience.
• Negotiate salaries within approved ranges, ensuring fiduciary responsibility and alignment with company policies.
• Forecast talent pool needs to meet workforce plans and hiring objectives.
• Collaborate with hiring managers and team members to ensure compliance with legal and internal policies.
• Build and maintain candidate pools through sourcing, networking, and leveraging industry tools and techniques.
• Consult with hiring leaders to understand business needs and develop effective recruitment strategies.
• Serve as a resource and mentor to team members, fostering a collaborative and knowledgeable work environment.
• Apply knowledge of employment law, policies, and procedures to mitigate risks associated with recruitment activities.

Benefits USAA offers best-in-class benefits designed to support the physical, financial, and emotional well-being of our employees. Our comprehensive package includes medical, dental, and vision coverage, a 401(k) plan, pension options, life insurance, parental leave, adoption assistance, and paid time off with holidays and volunteer hours. We also provide wellness programs and career development opportunities, including continuing education and professional growth initiatives. Our supportive environment encourages work-life balance and recognizes employee contributions, making USAA an ideal place to build a rewarding career.

Equal Opportunity

USAA is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value diversity and are dedicated to fostering a workplace that reflects the communities we serve. All employment decisions are made based on merit, qualifications, and business needs.