Data Entry Specialist

About The Company

Springwell has been a dedicated provider of support services for over 40 years, focusing on empowering seniors and individuals with disabilities to live with dignity and independence in their own homes. Our mission is to create a supportive community that fosters well-being, autonomy, and quality of life for those we serve. We are committed to delivering high-quality, compassionate care and ensuring our staff work in an environment that values their contributions. Our organization emphasizes accountability, continuous improvement, and transparency, striving to meet the diverse needs of our clients and community while maintaining a culture of respect and inclusivity.

About The Role

Springwell is seeking a detail-oriented and proactive Data Entry Specialist to join our dynamic Finance Team. This role is vital in managing all aspects of consumer billing, ensuring accurate and timely processing of billing information, and supporting the overall financial operations of the agency. The successful candidate will be responsible for updating consumer databases with authorization details, resolving vendor billing issues, and managing the posting of charges and payments. Based in Waltham, this position offers a hybrid work schedule, allowing for some remote work while requiring in-office presence. The role provides an excellent opportunity for individuals with a background in accounting or billing to contribute to a meaningful organization dedicated to community service.

Qualifications

• Bachelor's degree in Business or related field
• Minimum of 1-3 years of experience in accounting, billing, or data entry
• Strong organizational skills and meticulous attention to detail
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Excel and other MS Office applications
• Reliable transportation to commute to the office
• Ability to work effectively both independently and collaboratively

Responsibilities

• Perform high-volume data entry to update consumer records with authorization approvals
• Identify billing errors and collaborate with relevant parties to resolve discrepancies efficiently
• Work closely with vendor agencies to address and resolve billing issues
• Manage consumer billing processes, including invoicing for monthly copays and posting checks for services rendered
• Update and maintain accurate consumer databases with approval authorizations and billing information
• Support administrative functions such as mailing invoices, generating monthly reports, and maintaining documentation
• Assist in resolving vendor and consumer billing inquiries promptly and professionally
• Contribute to process improvements within the billing and data entry functions

Benefits

• Three weeks of vacation in the first year of employment
• Birthday off as a paid day
• Thirteen paid holidays annually
• Three paid personal days and fifteen paid sick days (accumulating up to 450 hours/12 weeks)
• Health and dental insurance with employer contribution
• Life insurance and long-term disability coverage at no cost to employees
• Flexible Spending Account (FSA) options
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan with employer contributions
• Mileage reimbursement for work-related travel
• Flexible work arrangements after six months, including telecommuting, flexible start times, and alternative work schedules
• Employee referral bonuses
• Free parking at the office location
• Opportunities for career growth and internal promotions

Equal Opportunity

Springwell is an equal opportunity employer. We are committed to fostering an inclusive environment that values diversity and ensures equal employment opportunities regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, or physical and mental disabilities.