UI & CRO Designer

eJam is in search of a talented and detail-oriented User Interface & CRO Designer to elevate one of our e-commerce brand's digital presence. If you have a flair for creating compelling visuals and a knack for social media trends, we want you on our team!

Founded in 2017, eJam is a direct-to-consumer brand incubator; focused on creating products that people love. Today, we own and operate a portfolio of brands with products that put you first. We take a unique approach to each brand and every product, making sure that we are fulfilling a real need while helping to shift the status quo.

This is an excellent opportunity for a highly motivated individual, eager to excel in a fast-paced and growth-centric setting. We're looking for someone who understands graphic design best practices, is deadline-oriented, and detail-focused, and has thrived in a remote role.

Responsibilities

• Understanding user needs and, in coordination with other team members, translating them into processes and systems which enrich outcomes to maximize revenue, average order value and lifetime value via customer interface process.

  • Drive research activities, derive insights, generate concepts, communicate those concepts visually, and work with developers and product managers to build and test them. 

  • Design research (both generative and evaluative) at interaction design, product design, and information architecture.

  • Work with cross-functional teams of experts in design, technical architecture, software engineering, and data science. In addition to building useful and usable digital services, you will be helping teams improve their user-centered design practice, and helping teams without those practices get started.

  • Ensuring consistency and alignment with our brand's voice and aesthetics.

  • Utilize a range of editing and graphic software, and continuously explore new tools to elevate the quality of your work.

  • Stay updated with the latest design trends.

  • Analyze and report key metrics to make informed decisions and ensure alignment with performance KPIs

  • Analyze existing e-commerce product detail pages (PDPs) and advertorial-style layouts to identify UX, UI, and conversion optimization opportunities.

  • Design conversion-focused PDP and advertorial creative, including hero sections, supporting content blocks, and visual storytelling elements that drive user action.

  • Apply conversion rate optimization (CRO) principles to layout, hierarchy, messaging, and visual design decisions.

  • Translate product benefits, value propositions, and trust signals into clear, persuasive UI components.

  • Create high-quality visual designs that balance brand consistency, usability, and performance goals.

  • Clearly articulate and document design rationale, explaining how UX and visual decisions improve clarity, usability, and conversion.

  • Work within defined creative, technical, and brand constraints, including provided assets, formats, and guidelines.

  • Collaborate with stakeholders to iterate on designs based on feedback, performance insights, and testing outcomes.

Requirements:

• UX/UI design experience, preferably for an e-commerce company.

  • Proficiency in Adobe Creative Suite (Adobe XD, Photoshop or Illustrator) and other relevant design tools like FIgma or WebFlow.

  • Experience working with Behavioural Data tools like Lucky Orange or HotJar

  • Basic understanding of HTML, CSS.

  • Portfolio showcasing your best design examples.

  • Exceptional attention to detail and a keen eye for aesthetics.

  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.

  • Excellent communication skills in English, both written and verbal.

  • A proactive mindset with the ability to take initiative and bring new ideas to the table.

  • Demonstrated experience designing e-commerce PDPs, advertorials, or conversion-focused landing pages.

  • Strong understanding of conversion rate optimization (CRO) and how design impacts user behavior and performance metrics.

  • Ability to analyze existing designs and propose thoughtful UX/UI improvements grounded in usability and persuasion principles.

  • Experience creating clear visual hierarchy, layout structure, and storytelling for performance-driven digital experiences.

  • Proven ability to explain and defend design decisions with logical reasoning tied to user experience and business outcomes.

  • Comfort working within defined constraints, including brand guidelines, provided assets, and technical specifications.

  • Experience using Figma and/or Adobe Creative Suite to produce polished, production-ready designs.

  • Strong attention to detail, especially in spacing, typography, alignment, and consistency across UI components.

Benefits:

• Learning & Self Development Budget

• Bonus Program

• Fully Remote Position