Recruiter (Operations)

About The Company

Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe dedicated to transforming the way people buy, sell, and discover their favorite items. Our innovative platform blends community, entertainment, and e-commerce into a seamless experience, creating a vibrant marketplace for a diverse range of products including fashion, beauty, electronics, collectibles such as trading cards, comic books, and even live plants. With hubs located across the US, UK, Germany, Ireland, and Poland, we are a remote co-located team driven by innovation and anchored in our core values. As one of the fastest-growing marketplaces, we are committed to enabling anyone to turn their passion into a business and to bringing people together through commerce. Our platform is continually evolving, and we are just getting started on our journey to redefine online marketplaces.

About The Role

We are seeking a dynamic and experienced Recruiter to join our Operations teams, which include Customer Experience, Trust & Safety, and Fraud. In this critical role, you will lead the hiring efforts for high-volume, high-impact roles, partnering closely with hiring managers and business leaders to develop effective recruitment strategies. Your responsibilities will include sourcing top talent through innovative channels, managing the full-cycle recruitment process from sourcing to closing candidates, and ensuring a positive candidate experience. You will handle multiple roles simultaneously, often managing pipelines for 10-15 or more open positions, and will play a key role in refining hiring plans, job descriptions, and screening rubrics in collaboration with hiring managers. Additionally, you will focus on building scalable and repeatable recruiting processes that align with our rapid growth, while fostering a culture of diversity and inclusion. Mentoring peers, sharing best practices, and continuously improving recruiting workflows will also be essential components of your role. This position offers the opportunity to make a significant impact on our organization by attracting and hiring talented individuals who will contribute to our ongoing success.

Qualifications

• Minimum of two years of full-cycle high-volume recruiting experience, preferably within Operations teams such as Customer Experience, Trust & Safety, or Fraud
• Proven ability to manage the entire recruiting process end-to-end
• Strong sourcing skills with a passion for building relationships with passive candidates
• Data-driven mindset with the ability to measure pipeline health and set realistic hiring expectations
• Comfortable managing multiple roles simultaneously in a fast-paced environment
• Excellent communication and interpersonal skills
• Ownership mentality with the ability to work independently and deliver results
• Experience in developing and refining job descriptions, screening rubrics, and hiring strategies
• Commitment to diversity, equity, and inclusion in hiring practices
• Ability to work within commuting distance of our hubs in New York, San Francisco, Los Angeles, or Seattle

Responsibilities

• Lead high-volume hiring initiatives for critical roles within Operations teams
• Partner with hiring managers and business leaders to develop effective sourcing strategies and hiring plans
• Source candidates through creative channels beyond traditional platforms like LinkedIn
• Manage the full-cycle recruitment process, including sourcing, screening, interviewing, and closing candidates
• Develop and refine job postings, screening rubrics, and interview guides in collaboration with hiring managers
• Provide a positive and human-centered candidate experience throughout the hiring process
• Iterate on recruitment processes based on candidate feedback and other signals to improve efficiency and quality
• Mentor and share best practices with peers to elevate the recruiting team's capabilities
• Build and implement scalable and repeatable recruiting workflows that support organizational growth
• Promote diversity and inclusive hiring practices to bring a variety of perspectives into the organization
• Track and analyze recruitment metrics to inform decision-making and optimize pipelines

Benefits

• Flexible Time Off Policy and Company-wide Holidays, including spring and winter breaks
• Comprehensive health insurance options, including Medical, Dental, and Vision coverage
• Support for remote work with a home office setup allowance
• Monthly allowances for cell phone and internet expenses
• Care benefits including monthly allowances for food and wellness
• Annual childcare allowance to support working parents
• Lifetime benefits for family planning, including adoption and fertility expenses
• Retirement plans, including 401(k) with employer matching up to 4% in the US, and pension plans internationally
• Monthly allowances to promote product testing and feedback
• Parental leave of 16 weeks paid parental leave plus a gradual return-to-work period

Equal Opportunity

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability, or any other protected characteristic under applicable law.