• Remote

• Full-time

• 28 days holiday

• Yearly all-expenses paid team trip

• Compensation DOE

You’ll own UX and UI for some of the fastest-growing Shopify brands on the planet—building and testing high-performing experiences that convert browsers into loyal customers.

You’ll work directly with our Creative Director and broader team to craft, test, and scale creative that drives measurable results across 7–8 figure stores. You'll also work cross-department potentially taking on full site redesigns, and adjustments under our maintenance contracts.

Real impact. Real ownership. Real trajectory.

About That Works

We’re not trying to be the biggest Shopify agency in the world - just the best.

We’re a fast-growing, performance-focused team of 30+ experts helping brands scale through CRO, design, and custom Shopify builds.

We’ve doubled in size in the past 12 months, and we’re investing aggressively in the next phase -building out elite creative, sales, and marketing capabilities to reach £3M+ turnover by 2026. You’ll be joining at the inflection point.

What You'll Own

UX & CRO performance: Design and test layouts, landing pages, and full store experiences that measurably lift conversion, retention, and AOV.

Creative leadership: Own the visual direction across projects, working closely with designers, freelancers, and founders to create scroll-stopping, conversion-focused design.

Innovation & experimentation: Run design experiments with a bias for action. Ship fast, measure impact, iterate.

Brand experience: Balance performance with polish-ensuring everything we ship feels both premium and purposeful.

Your Unfair Advantage:

You’ll have a front-row seat to growth:

Our CEO and Managing Director are hands-on operators who’ve grown THAT WORKS from 0 to 30+ with no marketing spend. Now we’re investing big in design and performance - and you’ll be at the core of that.

You’ll have access to elite developers, CRO specialists, and creative partners who know how to scale stores profitably.

You:

CRO-literate designer who obsesses over metrics as much as visuals.
Figma master, confident in both UX structure and UI polish.
Proven experience designing high-performing eCommerce or DTC websites (ideally Shopify).
You’ve owned results: improved conversion rates, AOV, or retention through design.
You’re commercially aware - understand how design drives margin, LTV, and repeat rate.
You move fast, communicate clearly, and love collaboration.
You’re on the way up - not coasting. You want to lead design for brands people actually talk about.

Signals We Want:

→ 0→1 design projects - you’ve built or transformed sites that scaled fast.

→ Measurable impact - design decisions that led to real commercial results.

→ Brand sense - you understand that conversion and great branding can coexist.

→ Curiosity - you test, you learn, you iterate, and you don’t wait to be told.

→ Funnel Awareness - you deeply understand marketing funnels, and how these work to convert a customer.

Our Approach To Potential

We back people on the rise. If you’ve been consistently taking on bigger projects and driving bigger outcomes, we want to talk.

We’d rather hire a hungry designer with CRO instinct and taste than someone who’s already mentally checked out at a big agency.

Apply

Send your e-commerce design portfolio + two short answers to the following questions (≤150 words):

Imagine you’re leading a CRO redesign for a Shopify brand. How would you approach determining what needs to be adjusted, and what doesn't?
You're faced with a Shopify Brand which is struggling to convert traffic from Facebook Ads. They're sending all traffic to their PDP's. What 3 things would you suggest trying, in order of importance.

Keep it simple. Plain English. No decks.

E-commerce UX / UI Designer

That Works Agency

E-commerce UX / UI Designer