Director Of Operations

Brand Summary

Born on the beaches of Mexico, Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to sharing Mexican food and culture through our CPG products, hospitality experiences, community outreach and digital content across the globe. What initially started out as taqueria operating under the Tacombi brand name has evolved into an omni-channel business with CPG business that share Mexican food and culture through our unique brands (Tacombi and Vista Hermosa) and product architecture. Tacombi is building out our team with a talented group of foodies, salespeople, marketers and innovators with an entrepreneurial spirit to join us!

Vista Hermosa is seeking a Director of Operations

to oversee production planning, co-manufacturer management, supply chain, quality, logistics, and cross-functional alignment across R&D, Finance, Sales, and Marketing. This role partners closely across each vertical to commercialize new products and continuously improve operational performance. The Director of Operations reports directly to the Vice President of Vista Hermosa.

Co-Manufacturing Strategy & Management

• Identify, evaluate, and onboard new co-manufacturing partners aligned with product, cost, capacity, and quality needs.
• Own day-to-day co-manufacturer relationships, including scheduling, performance tracking, quality assurance, and contract negotiations.
• Develop and maintain production forecasts, run strategies, and capacity plans.
• Drive continuous improvement initiatives across safety, quality, yields, efficiency, and cost with partners.

Operations & Supply Chain Leadership

• Build, scale, and optimize operational processes across purchasing, inventory management, production, logistics, and fulfillment.
• Develop and maintain an integrated supply plan balancing demand forecasts, production constraints, and financial targets.
• Develop a company-wide S&OP process.
• Oversee sourcing and supplier relationships for raw materials and packaging, ensuring competitive pricing and supply reliability.
• Implement KPIs and dashboards to measure operational performance and guide decision-making.

Cross-Functional Collaboration

• Partner with R&D on commercialization, product specs, trials, and scalability assessments.
• Work closely with Sales on demand planning, inventory exposure, retailer launches, and service levels.
• Collaborate with Finance on COGS modeling, budget planning, scenario analysis, and cash flow impacts.
• Ensure effective communication across the organization regarding production timelines, risks, and prioritization.

Quality & Compliance

• Lead food safety compliance, including documentation, certifications (SQF, GFSI, Organic, Kosher, etc.), and ingredient/packaging traceability.
• Establish and maintain quality standards and processes across internal teams and co-manufacturers.
• Manage corrective action processes and continually improve quality KPIs.

Leadership & Team Development

• Build and lead a high-performing operations team as the company scales.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Champion operational excellence across the organization.