WiX
Опис
JOB DESCRIPTION
* Collaborate on the development and integration of AI-driven features,
leveraging the latest advancements in LLM and NLP
* Conduct research and experiments to explore innovative AI methodologies and
incorporate cutting-edge models into customer care products
* Take responsibility for the entire lifecycle of feature developments, from
initial discussions with product teams, defining requirements and providing
estimates, to actual coding in collaboration with the team, monitoring
performance and delivering robust solutions to end-users
* Optimize system performance, reliability and stability, making sure our
service remains seamless and accessible
* Participate in technical discussions to improve existing architecture and
developer experience
REQUIREMENTS
* 5+ years of experience as a Server Engineer
* Proven ability in designing server solutions, API design, and handling
technical discussions
* Experience implementing and integrating gen-AI models, particularly large
language models (LLMs) into production systems
* Passion for product development
* Understanding of business objectives and goals and how to transform business
problems into actionable tasks
* Strong communication skills
* Proficiency with Large Language Models, including prompt engineering,
fine-tuning, automatic evaluation and Retrieval-Augmented Generation (RAG) —
an advantage
ABOUT THE TEAM
The Chatbot team’s mission is to make the Customer Care Chatbot the principal
choice for users seeking solutions during their Wix experience. We are committed
to developing an AI Chatbot that leverages Wix’s knowledge and relies
on contextual cues to determine the most appropriate next action to facilitate
the user’s journey.
ABOUT WIX
Wix makes it possible for anyone to succeed online.
Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over
40 products, and serve over 243 million users and their visitors worldwide.
At Wix, we push you to innovate, evolve in non-traditional ways, and
collaborate. We operate in small teams that work closely together at a high
level.
Although we’re already industry leaders in web creation and business, our work
is nowhere near done. Our goal is to become the main engine of the Internet
so we can create a more open web for all.
We’re proud to be an equal opportunity company. Wix was built around the idea
that everyone has the right to be successful, online. This same vision
defines us as a company: creating a work environment where everyone is welcome,
and anyone has the right to succeed.
* Collaborate on the development and integration of AI-driven features,
leveraging the latest advancements in LLM and NLP
* Conduct research and experiments to explore innovative AI methodologies and
incorporate cutting-edge models into customer care products
* Take responsibility for the entire lifecycle of feature developments, from
initial discussions with product teams, defining requirements and providing
estimates, to actual coding in collaboration with the team, monitoring
performance and delivering robust solutions to end-users
* Optimize system performance, reliability and stability, making sure our
service remains seamless and accessible
* Participate in technical discussions to improve existing architecture and
developer experience
REQUIREMENTS
* 5+ years of experience as a Server Engineer
* Proven ability in designing server solutions, API design, and handling
technical discussions
* Experience implementing and integrating gen-AI models, particularly large
language models (LLMs) into production systems
* Passion for product development
* Understanding of business objectives and goals and how to transform business
problems into actionable tasks
* Strong communication skills
* Proficiency with Large Language Models, including prompt engineering,
fine-tuning, automatic evaluation and Retrieval-Augmented Generation (RAG) —
an advantage
ABOUT THE TEAM
The Chatbot team’s mission is to make the Customer Care Chatbot the principal
choice for users seeking solutions during their Wix experience. We are committed
to developing an AI Chatbot that leverages Wix’s knowledge and relies
on contextual cues to determine the most appropriate next action to facilitate
the user’s journey.
ABOUT WIX
Wix makes it possible for anyone to succeed online.
Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over
40 products, and serve over 243 million users and their visitors worldwide.
At Wix, we push you to innovate, evolve in non-traditional ways, and
collaborate. We operate in small teams that work closely together at a high
level.
Although we’re already industry leaders in web creation and business, our work
is nowhere near done. Our goal is to become the main engine of the Internet
so we can create a more open web for all.
We’re proud to be an equal opportunity company. Wix was built around the idea
that everyone has the right to be successful, online. This same vision
defines us as a company: creating a work environment where everyone is welcome,
and anyone has the right to succeed.